FAQ

Frequently asked questions and answers

Popular Questions

Can an integration write back to an ERP?

Yes, where an outbound operation is implemented, configured and authorised. Separate incoming evidence from commands or updates sent to another system. Agree permitted operations, credentials, human gates, failure handling and reconciliation before enabling them. Read more.

Can existing screens work with new processes?

Registered interface capabilities can be associated with process steps. Reuse depends on the data contract, action and interaction needed; a new requirement can still need configuration or implementation. Review both the flow and the user experience. Read more.

Can people see what is read about their work?

Visibility depends on the configured permissions and reporting surfaces. Establish how participants are informed, what they can inspect, how errors are corrected and where interpretations can be challenged. Check that arrangement in the deployed workflow rather than relying on a general privacy statement. Read more.

Can processes use service accounts?

Background tasks and external integrations may use scoped execution credentials. Human decisions should retain their actor context, while the executing service and external identity remain distinguishable. Review permissions across each step rather than assuming the same credential is used everywhere. Read more.

Can virtue be measured?

Selected behaviours can be represented through definitions and examined using appropriate evidence. The Case of Honor demonstrates that translation. The resulting reading is an interpretation of evidence under a method, not a complete measure of a person or proof of moral worth. Read more.

Can we extend the platform?

Shared Module, Code Factory and Common Canvas support different kinds of configuration, development and presentation. An extension still needs appropriate implementation, permission checks, integration review and validation before use. Choose the mechanism that fits the change. Read more.

Can we start small?

Yes: define a limited question and scope, review the supplied definitions, connect the necessary evidence and establish a usable review or execution path. Inspect what the pilot can actually show before expanding its purpose or audience. Read more.

Can we test a change before it goes live?

Use the supported sandbox or simulation path for the process being evaluated. Define what is simulated, what uses test data and whether any external effects are disabled. Inspect the state and results before enabling the live operation; a successful rehearsal is not a guarantee of production behaviour. Read more.

Does HEPO hold data of its own?

Yes. Its Operational Core holds records such as employees, accounts, organisation, works, projects, calendar, communication, presence, content and media. The offerings use these connected records together with appropriately integrated sources. Read more.

Does it replace compliance work?

No. It concerns patterns of practice and the conditions in which people act. It can complement compliance and governance work, but it does not certify legal compliance or replace qualified investigation, reporting and decision processes. Read more.