Frequently Asked Questions

Where can we verify the explanation?

Use the documentation and a scoped demonstration of the relevant workflow. Ask to inspect the records, permissions, decision points, integration effects and available execution or evaluation evidence in the proposed deployment. Read more.

What can the assistant do?

The assistant can help navigate, retrieve information and invoke enabled record or process operations through registered capabilities. Available actions depend on the tools, permissions and workflows configured for the user; inspect the proposed action and result where the workflow requires a decision. Read more.

What are the three offerings?

People & Culture Orchestration connects definitions, evaluation, indices, recommendations, development and flourishing. Process Orchestration coordinates configured work and decisions. Simulation & Gamification supports exploration, scenario rehearsal and learning through participation. Read more.

Where does Ethical Management fit?

Ethical Management is a Solutions application of HEPO: a worked vocabulary and method for examining ethical practice, decay and flourishing. It shows how abstract ideas can be expressed through definitions, evidence and development activity. It is not the third offering. Read more.

Does HEPO hold data of its own?

Yes. Its Operational Core holds records such as employees, accounts, organisation, works, projects, calendar, communication, presence, content and media. The offerings use these connected records together with appropriately integrated sources. Read more.

Is this one platform or several products?

The three offerings share Operational Core records and System Layer services such as identity, permissions, relationships and process execution. They describe different uses of one platform; the exact scope of a deployment is agreed during evaluation. Read more.

Is HEPO software or a philosophy?

HEPO is enterprise software. It offers People & Culture Orchestration, Process Orchestration, and Simulation & Gamification. Its philosophy informs the design: people define what matters, inspect evidence and retain responsibility for consequential decisions. Read more.

Who delivers and maintains HEPO?

The delivery model is partner-led. Depending on the engagement, a consultancy, implementer, adviser or education organisation can contribute. Agree who owns discovery, configuration, operations, support and customer decisions; the responsibility split is part of the engagement. Read more.

What if the partner relationship ends?

Use an agreed handover plan covering access, credentials, data, definitions, licensing, operational knowledge and outstanding work. A change of partner should be planned; the architecture alone cannot promise uninterrupted service or particular contractual rights. Read more.

How do we start?

Describe one decision, work difficulty or learning situation and what you need to understand. The initial conversation can identify a relevant demonstration and the information needed to discuss an engagement. Read more.

Can we see what changed after we acted?

Compare subsequent readings and programme evidence with the earlier period, checking scope, definition changes and missing inputs. Impact review can record what changed and what was undertaken. A before-and-after difference alone does not establish that the action caused the change. Read more.

Does it replace our ERP?

HEPO is intended to work alongside existing business systems. Agree which system owns each record and transaction. Integrations can bring evidence into HEPO and perform explicitly authorised outbound operations; they are not universally read-only. Read more.

Can the assistant act on people automatically?

A recommendation is input to a responsible decision, not authority to make an employment or development judgment. Processes can execute authorised work, so their permissions, human gates and effects must be configured deliberately. Do not confuse a suggested action with an approved execution. Read more.

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