FAQ

Can the assistant act on people automatically?

Published on 2026-09-01

A recommendation is input to a responsible decision, not authority to make an employment or development judgment. Processes can execute authorised work, so their permissions, human gates and effects must be configured deliberately. Do not confuse a suggested action with an approved execution. Read more.

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How do we start?

Describe one decision, work difficulty or learning situation and what you need to understand. The initial conversation can identify a relevant demonstration and the information needed to discuss an engagement. Read more.

What if the partner relationship ends?

Use an agreed handover plan covering access, credentials, data, definitions, licensing, operational knowledge and outstanding work. A change of partner should be planned; the architecture alone cannot promise uninterrupted service or particular contractual rights. Read more.

Does it replace our ERP?

HEPO is intended to work alongside existing business systems. Agree which system owns each record and transaction. Integrations can bring evidence into HEPO and perform explicitly authorised outbound operations; they are not universally read-only. Read more.

Can we see what changed after we acted?

Compare subsequent readings and programme evidence with the earlier period, checking scope, definition changes and missing inputs. Impact review can record what changed and what was undertaken. A before-and-after difference alone does not establish that the action caused the change. Read more.

Does HEPO hold data of its own?

Yes. Its Operational Core holds records such as employees, accounts, organisation, works, projects, calendar, communication, presence, content and media. The offerings use these connected records together with appropriately integrated sources. Read more.

Is HEPO software or a philosophy?

HEPO is enterprise software. It offers People & Culture Orchestration, Process Orchestration, and Simulation & Gamification. Its philosophy informs the design: people define what matters, inspect evidence and retain responsibility for consequential decisions. Read more.