Operational Core — The Records Behind the Work
Manage the people, work, events, communication, knowledge, and relationships that support HEPO's three offerings alongside existing business systems.
Media & Storage: files with their working context
Maintain media assets and assign documents, images, and video to the records they support within your deployment.
Maintain media assets and assign documents, images, and video to the records they support within your deployment.
Media & Storage is HEPO's asset layer for documents, images, videos, and other files. Administrators upload and maintain media records, then assign assets to the content, work, people, events, or other supported entities they concern. The media record describes the asset; the assignment gives it a particular working context.
Storage is part of the deployment arrangement. The organisation and implementer establish capacity, access, backup, and recovery for the files as well as their records.
Keep an inspection document with the inspection
An inspection report can be connected to the relevant work, while photographs or supporting documents provide additional context. A reviewer starting from the work item can find the assigned material and examine how it relates to the activity.
The same asset may be relevant in more than one context. Assignments allow that relationship to be represented without treating a folder location as the only explanation of what the file concerns.
Distinguish the asset from its use
| Concern | What it describes |
|---|---|
| Media record | The file's identity, type, and available metadata |
| Upload and storage | Where the binary content is held and how it is handled |
| Assignment | The entity or content item the asset is attached to |
| Presentation | The supported preview or display for that type and context |
| Access and retention | Who may use the material and how its lifecycle is managed |
A preview depends on the file type and available renderer. Attaching a file does not prove its authenticity or the truth of a claim it contains. Reviewers still need the source and purpose of the material.
Support evidence and learning
A document can support a process review. A training video can accompany a programme activity. Images and other assets can supply material for Simulation & Gamification. Their meaning depends on how they were produced and what the activity asks participants to do with them.
Content holds the surrounding explanation. Works holds the task or deliverable. The asset assignment keeps the supporting file connected to that account.
Plan storage as part of adoption
The organisation identifies the kinds of material it needs to keep. Implementers configure the storage provider, upload paths, access, and recovery arrangements. Consultants and content owners decide which records need which supporting material.
A useful demonstration follows an upload, a media detail, an assignment, and the permitted reader view. Include a restricted file and a recovery scenario in the technical review. The Deployment page places those responsibilities in the wider operating boundary.
