Where does process evidence come from?
HEPO can use its work, event, communication and presence records together with execution history and configured integrations. Establish which sources are relevant to the question, how they were obtained and what is missing before drawing a conclusion. Read more.
More in this category
Does it replace our ERP?
Can an integration write back to an ERP?
Can existing screens work with new processes?
Can processes use service accounts?
Background tasks and external integrations may use scoped execution credentials. Human decisions should retain their actor context, while the executing service and external identity remain distinguishable. Review permissions across each step rather than assuming the same credential is used everywhere. Read more.
Can we test a change before it goes live?
Use the supported sandbox or simulation path for the process being evaluated. Define what is simulated, what uses test data and whether any external effects are disabled. Inspect the state and results before enabling the live operation; a successful rehearsal is not a guarantee of production behaviour. Read more.
Does the assistant scrape screens?
HEPO describes its assistant around registered, typed capabilities and process operations. For the workflow being evaluated, inspect the actual tool or interface used and the permissions it carries. This is the basis for explaining the action, rather than treating a visual impression of a screen as an API contract. Read more.