Culture Index presents evaluated observations as scoped scores, breakdowns and trends for review.
The index is where your operation's vocabulary meets its evidence: the readings that say which direction the culture is moving, how fast, and how sure the platform is. This manual covers the score, its confidence, its trend, and how to read them honestly.
What you read
The score
| What it carries | What it means when you read it |
|---|---|
| The composite score | The reading against your catalogue's weighted traits |
| The normalised score | The same reading on a comparable scale |
| The confidence band | The lower and upper bounds, and the confidence level — the honest part |
| The trend | The direction — improving, holding, declining |
| The velocity | How fast it is moving |
| The breakdown | The per-trait feature breakdown — which traits moved the composite |
| The cycle | The evaluation cycle the score belongs to; when it was computed |
The confidence band is not a footnote — it is the discipline. A reading that says "72, confidence moderate, band 58–84" is telling you what the evidence actually supports; a number without its band would be pretending. When you read the index, read the band with the number, always.
The index types
Your operation defines which indices matter — engagement, collaboration, recognition flow — each a registered index type with its calculation method, display order, and scope. The readings surface per type, per cycle, per scope: the whole organisation, a unit, a team.
The observation scopes
Every score composes from observations, and every observation traces to its evidence under a declared scope — which slice of the organisation's behaviour the reading drew from. Inspect the available breakdown and observations, then follow permitted source references. Record any gap that prevents a result from being explained.
What you can do
- Read the indices — per type, per cycle, per scope; trend and velocity at a glance
- Drill into the breakdown — which traits moved the reading; which observations compose the traits
- Trace to evidence — through available observations and permitted source references
- Compare cycles — the trajectory over time, not a snapshot
- Set thresholds — your operation's alert bands: when a reading deserves attention
What it connects to
| Target | Examples |
|---|---|
| Trait definitions | Every score traces to the catalogue entries it read against |
| Observation scopes | The declared slice of behaviour each reading drew from |
| Recommendations | The suggestions that ride on the indices |
| Reports | The readings your governed reports carry |
Where it feeds
The Evaluation Engine produces observations; Culture Index composes them into readings: observations become scores, scores inform recommendations, and the programmes that follow. The Culture Index platform story is the buyer page; this manual is the reading surface your leaders actually use.
The pattern note: same four-part structure. The index manual is where the honesty pattern shows: the confidence band, the trend, the traceable composition — a reading whose method, available evidence and limits can be discussed with the people responsible for its use.
Consultants help your operation choose its index types and set its thresholds — which readings matter, what bands deserve attention; implementers keep the cycles scheduled and wired to your evidence.
No record is an island
Every score relates to the definitions it read, the observations that composed it, the recommendations it informed. The index is the chain made visible — and the confidence band is the instrument admitting what it knows.
Review the record and its context before deciding what to do next.
Wellbeing → · Reports → · All manuals → · The Culture Index platform page →
Check your work
Read the scope, period, definition version and available evidence before comparing scores. Check missing inputs and the method behind any confidence value. Compare like periods and definitions; inspect supporting records where available and permitted. A score supports an inquiry and is not a verdict on a person.
Available screens and actions depend on your deployment and permissions. Use this manual alongside the configured workflow and the capability demonstration for your installation.