The CEO who was last to know
What changed between the survey and the resignations? An illustrative case reading of evidence, interpretation and a practical response.
Read moreCase readings
Fifteen illustrative situations explore how a result can leave an important question unanswered. Each distinguishes the scenario, evidence to examine, possible interpretations and a responsible next action. These are worked examples, not customer testimonials or measured deployment results.
The succession with zero survivors
Did the assessment examine the responsibilities of the role fairly? An illustrative case reading of evidence, interpretation and a practical response.
Read moreThe nurse nobody noticed
Were scheduling and workload concerns visible to someone able to respond? An illustrative case reading of evidence, interpretation and a practical response.
Read moreThe profitable manager who bled the store
What did the revenue result require of the people delivering it? An illustrative case reading of evidence, interpretation and a practical response.
Read moreThe safety record that was silence
Could workers report a hazard and expect a useful response? An illustrative case reading of evidence, interpretation and a practical response.
Read moreThe analyst the culture couldn't hear
Could a concern reach someone with the responsibility to respond? An illustrative case reading of evidence, interpretation and a practical response.
Read moreThe compliance that existed on paper
What evidence shows that a procedure can be carried out in practice? An illustrative case reading of evidence, interpretation and a practical response.
Read moreThe transparency that lagged
When was a decision still open to the people being consulted? An illustrative case reading of evidence, interpretation and a practical response.
Read moreThe shape of silence on the site
What happens to someone’s work allocation after they raise a concern? An illustrative case reading of evidence, interpretation and a practical response.
Read moreThe quota that ate the pipeline
Was the next quarter’s work receiving attention while this quarter closed? An illustrative case reading of evidence, interpretation and a practical response.
Read moreThe efficiency that spent the capability
Which capabilities must remain available after the cost reduction? An illustrative case reading of evidence, interpretation and a practical response.
Read moreThe budget cycle that trained the organisation to hide
Does the planning process reward useful estimates or easily beaten targets? An illustrative case reading of evidence, interpretation and a practical response.
Read moreThe administrator who was not leading
What support was missing from a department that completed its administrative work? An illustrative case reading of evidence, interpretation and a practical response.
Read moreThe billable hours that predicted nothing
What evidence of developing other people belongs beside individual billing? An illustrative case reading of evidence, interpretation and a practical response.
Read moreThe star performer the instrument couldn't save
Was the team rewarding a working pattern it could not sustain? An illustrative case reading of evidence, interpretation and a practical response.
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